Last updated: July 30, 2025
MultiBrain INC. ("MultiBrain",”we”, “our” or “us”) is a technology company specializing in programmatic advertising and data-driven marketing services, including partnerships with DSPs (Demand-Side Platforms) and SSPs (Supply-Side Platforms) to optimize ad transactions. MultiBrain is committed to protecting consumer privacy and providing transparent information about the collection and use of personal information. This Privacy Policy ("Policy") outlines how MultiBrain collects, processes, and shares personal information when delivering mobile advertising automation technology and solutions to advertisers, buyers, app developers, and publishers of mobile apps and websites (collectively, "Clients", “you” or “your” ). Our practices are designed to ensure market quality and transparency, aligning with regulations on data privacy.
This Policy applies specifically to information gathered through MultiBrain’s Ad Services, which may include advertising, measurement, data validation, fraud protection, and related services. The Policy also explains your choices regarding the processing of your information within these services. The parties acknowledge that you shall act as a Controller and we shall act as a Processor of your Personal Information.
For purposes of this Policy, "Personal Information" refers to data that identifies or can be reasonably linked directly or indirectly to you or your household. This Policy does not cover anonymous, de-identified, or aggregated information as defined by applicable law.
MultiBrain collects various types of information to optimize ad delivery and provide a personalized advertising experience for End-Users. This section describes the types of information we collect through our Ad Services and how it may be used.
2.1 Information You Provide
We collect Personal Information when you voluntarily provide it to us, such as when you give us feedback or request information. This may include:
This Personal Information will only be used to respond to your feedback or fulfill your request.
2.2 Device Identifiers
To deliver relevant ads, MultiBrain may identify your device using unique identifiers, including:
These identifiers help us ensure ad relevance, perform frequency capping, and optimize ad delivery based on device and operating environment.
2.3 Location Data
To enhance ad relevance, MultiBrain may use precise location data linked to your Device Identifier, such as GPS coordinates, which may be obtained from apps and websites where you have opted to share your location. Additionally, we may use data about device movement, proximity to other devices, and other available system data. Location data is used for:
If you prefer not to share precise location data, you can opt out using your mobile device’s settings. Ads will still be served based on broader location data, such as location inferred from IP addresses.
2.4 Cookies and Tracking Technologies
When you access our services through mobile websites or apps, we automatically collect certain information using "cookies" and other tracking technologies, including:
You may adjust your browser settings to block or remove cookies; however, doing so may impact your experience with our services. This information helps us optimize ad content, track engagement, and improve the quality of our services.
2.5 Web Beacons and Pixels
MultiBrain may permit publishers and advertisers to use web beacons or "pixels" – tiny graphics similar to cookies – within advertisements to collect non-personal information or aggregate data. Pixels help us track ad engagement, such as views or clicks, and optimize the delivery of content.
2.6 Information from Third Parties
Our partners (including DSPs, SSPs, and data providers) may collect additional information via cookies, similar trackers and share it with MultiBrain. This data, including app or website usage details, is combined with the information we collect to enrich our insights and improve ad targeting. You may have the option to modify or disable data collection in your device’s settings.
2.7 Data Shared with SSPs and Advertisers
For effective ad delivery, we share relevant data with our SSP partners and advertisers, including:
By understanding how users interact with ads and gathering relevant device and location data, MultiBrain ensures optimized and relevant ad delivery for improved user experiences.
MultiBrain uses the information we collect to provide, optimize, and improve our advertising services, and to deliver relevant, personalized ads to users. The information we gather is essential for the functioning of our Ad Services, including ad targeting, reporting, and analytics. Below are the key ways we use the information collected:
3.1 Providing and Improving Ad Services
We use the information we collect to deliver and enhance our Ad Services, including the optimization of ad delivery and ad targeting. This includes:
This data helps ensure ads are displayed to the right audience at the right time, improving overall ad performance.
3.2 Delivering Ads
MultiBrain works with publishers and app developers to offer advertising inventory, while advertisers and buyers (DSPs) bid on and place ads in that inventory. We use the information collected to:
3.3 Behavioral Targeting
We may use the information collected to help our advertising partners predict future user behavior and interests. This allows advertisers to select highly relevant ads for the right users, based on data from multiple devices or specific devices. This process, known as behavioral targeting, helps improve the effectiveness of advertising campaigns.
Opt-Out Option: Depending on your jurisdiction, you may have the right to opt out of behavioral targeting. If you wish to opt-out, you can do so through the settings on your device or by directly contacting MultiBrain. For third-party publishers or advertising clients using our Ad Services, you will need to opt-out directly with them according to their privacy policies.
3.4 Reports and Analytics
We collect data on ad performance, including impressions, clicks, and conversions, to:
3.5 Data Validation and Fraud Prevention
To ensure the quality and integrity of the data used in our Ad Services, we use the information collected to:
3.6 Legal Compliance and Protection
We may use the information we collect for several essential purposes, including:
3.7 Legal Basis for Processing
For users in the European Economic Area (EEA), our processing is based on:
3.8 International Data Processing
Your Personal Information may be processed in the country where it was collected, as well as in other countries, including the United States, where data protection laws may be less stringent than those in your country of residence. When transferring data internationally, we implement safeguards such as Standard Contractual Clauses to ensure adequate protection.
3.9 Opt-Out and Data Management
You have the option to opt out of certain data processing activities:
By using the information we collect, MultiBrain ensures that ads are more relevant, helps improve our advertising services, and provides transparency and control to users over how their personal information is used.
At MultiBrain, we are committed to protecting your privacy. We do not sell, rent, or lease your personal information to third parties. We may, however, share your personal information with certain parties as described below, in accordance with this Privacy Policy.
4.1 Sharing with Employees, Affiliates, and Consultants
Personal information related to you may be shared with our employees, external consultants, and affiliates, who are bound by confidentiality obligations and governed by this Privacy Policy. This ensures that your personal information is only used in accordance with the terms of this policy.
4.2 Sharing with Service Providers, Vendors, and Sub-processors
We may share personal information with third-party service providers, vendors, and Sub-processorswho assist us in providing our advertising services, including:
These service providers, vendors and Sub-processors process your personal information on our behalf and are contractually obligated to maintain the confidentiality and security of your personal information. They are only permitted to use your personal information to the extent necessary to provide the services we request.
4.3 Transfers in the Event of a Business Change
In the event of a merger, acquisition, or any other structural change involving our company, we may transfer your personal information to the acquiring or merging entity, provided that the receiving entity will continue to honor the terms of this Privacy Policy.
If our business is sold or transferred, or if we undergo insolvency or bankruptcy proceedings, your personal information may also be transferred as a business asset. Any acquiring company will inherit the rights and obligations regarding your personal information as described in this Privacy Policy.
4.4 Legal Disclosures
We may disclose your personal information to public authorities in response to lawful requests, including those related to national security or law enforcement. We will disclose your personal information only to comply with relevant laws or in response to requests from law enforcement or other public authorities, where required by law.
4.5 Sharing with Third Parties You Authorize
We may share your personal information with third parties that you authorize or request us to send it to, such as service providers or partners with whom you interact through our services. This includes sharing your personal information with third-party advertising partners for the purposes of delivering relevant ads.
4.6 Non-Personal Information Disclosure
We may disclose non-personal information, including aggregated, de-identified, or anonymized data, to business partners, including analytics companies, advertisers, ad networks, and other third-party partners. This type of information is not linked to any specific individual and is used for general marketing, research, and analysis purposes.
4.7 Opt-Out Options
You can opt-out of sharing your personal information with additional third parties by using the "Limit Ad Tracking" settings on your device. By doing so, you will continue to see ads, but they will not be tailored based on your activities across different websites or apps.
We retain various types of personal information about you for different lengths of time, depending on the purposes for processing, our legitimate business needs, and any legal requirements under applicable law.
We will keep your contact details to maintain communication with you. If you wish to delete your contact details, you can reach out to our privacy team at [email protected]. However, we may retain your contact details for necessary legal reasons or proceedings, even if we do not actively use them.
We will also retain personal information even after you leave our Website and/or Platform if it is reasonably required for resolving disputes, preventing fraud, or enforcing this Privacy Policy and our Terms of Use (if any). We may retain aggregated, non-identifiable information indefinitely, but will delete or anonymize any potentially identifiable information once it is no longer needed for processing.
In general, we will retain your information as long as you continue using our Website and/or services, unless the law requires us to delete it or we decide to remove it at our discretion, as outlined in this Privacy Policy and our Terms of Use (if any).
We will review our data retention periods and securely delete data that is no longer necessary for the purposes for which it was collected.
Multibrain takes reasonable and appropriate technical and organizational measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration, and destruction, taking into due account the risks involved in the processing and the nature of the personal information. We implement appropriate technical and organizational measures to protect personal information, including:
Although Multibrain strives to protect personal information it collects, but no program is 100% secure, and Multibrain cannot guarantee that the security measures it implements will protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
7.1 General
The following applies to all users, regardless of the legal frameworks governing the processing of their personal information.
We are committed to providing you with choices regarding how we use and share your personal information, and we will honor your preferences.
Depending on your jurisdiction, you may have rights to:
We collect and process personal information necessary for the purposes described in this Privacy Policy. You can stop using our services at any time, at which point we will cease collecting your personal information. However, as previously outlined, we may retain and continue to use or make available certain personal information as required.
You may request the termination of your account and the deletion of your personal information by contacting us directly. If you choose to terminate your account, we will delete your account information from our active databases, while securely storing all relevant data associated with the account.
You have the right to request a copy of the personal information we have collected about you. You can also request that we transfer your personal information to a third party of your choice or provide copies of your personal information to facilitate such a transfer.
When we delete your personal information, it will be removed from our active databases. However, we may retain a limited number of copies in our archives for legal or business purposes, as specified in this Privacy Policy.
Please note that while some web browsers offer a "Do Not Track" (DNT) feature, our Website does not currently respond to DNT signals.
7.2 Exercising Your Rights
If you wish to exercise any of your rights regarding your personal information, please contact us by emailing "[email protected]".
You can stop using our services at any time. Additionally, you may control the personal information we collect from your device by adjusting the permission settings on your browser or mobile device.
To exercise any of the rights outlined in this section, please submit your request via email to [email protected].
Only you, or a person authorized to act on your behalf, may make a request related to your personal information. Requests for access may be made up to twice within a 12-month period.
When submitting your request, please ensure you provide enough information to allow us to reasonably verify your identity or authority to make the request, and detail your request clearly so that we can assess and respond accurately.
If we are unable to verify your identity or your authority to make the request, or if we cannot confirm the personal information related to you, we will not be able to respond to your request. Any personal information provided in your request will only be used to verify your identity or authority.
We will notify you with the reason for the delay and the extended period in writing. Our response will be delivered either by mail or electronically, based on your preference.
We will not charge a fee for processing or responding to your request unless the request is excessive, repetitive, or manifestly unfounded. If a fee is applicable, we will inform you of the reasons and provide an estimate before proceeding with your request.
You will not be required to create an account to exercise your rights under this policy, and your access to or use of our services will not be restricted or priced differently simply because you have chosen to exercise any of your rights.
If you disagree with our response, you can appeal our decision by contacting us. We will review your appeal and provide a final response, including an explanation, within 60 days. If you are unsatisfied with our decision, we will provide information on how to file a complaint with the relevant supervisory authority or Attorney General.
7.3 We have appointed a Data Protection Officer and you can contact our Data Protection Officer (DPO) or privacy team at [email protected]
If you are a California resident, state laws including the California Consumer Privacy Act ("CCPA") allow you to make certain requests about your personal information. Specifically, you may request us to:
The CCPA further provides you with the right not to be discriminated (as provided for in applicable law) for exercising your rights. Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide our services to you. We also will take reasonable steps to verify your identity before responding to a request. In doing so, we may ask you for verification information so that we can match at least two verification points with information we maintain in our files about you. If we are unable to verify you through this method, we shall have the right, but not the obligation, to request additional information from you.
Please also note that if your personal information has been collected by us as a result of a your use of Client's services, we collect and maintain your personal information under the directions of the relevant Client. If these circumstances apply to you and you wish to access or delete any personal information that we have collected about you, please direct your query to the relevant Client as this may expedite the completion of your request. We nevertheless provide reasonable assistance to our Clients to give effect to consumer choices as appropriate and required by applicable laws.
The CCPA provides certain rights if a company "sells" personal information, as such term is defined under the CCPA. We do not engage in activities that would be considered "sales" of personal information under the CCPA and you may "opt-out" of certain sharing your personal information as described in Section 4.7 above.
Shine the Light Disclosure: The California "Shine the Light" law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes.
If you would like further information regarding your legal rights under California law or would like to exercise any of them, or if you are an authorized agent making a request on a California consumer's behalf, please contact us at [email protected].
Our Ad Services may contain links to third party websites or services. Any information you provide on or to a third party website or service is provided directly to the owner of that website or service and is subject to that party's privacy policy. This Policy does not apply to such third party websites or services, and we are not responsible for the content, privacy or security practices and policies of those third party websites or services. We recommend that you carefully review the privacy policies of such third party websites or services before your use of the third party websites or services.
We do not knowingly collect personal information from children under the age of 13. If we discover that a child under the age of 13 has shared personal information with us, we will immediately delete that data from our servers. If you are aware that any child under the age of 13 has provided us with personal information, please contact us so that we can take appropriate action.
MultiBrain is committed to continually reviewing and improving its privacy practices. As part of this commitment, we may update this Privacy Policy from time to time.
Minor changes will take effect 14 days after the notice is posted. Significant changes, which could substantially affect the way we handle your personal information, will take effect 30 days after the notice is posted. We will post such notices through our website.
If any update to this policy materially reduces the protection of your privacy rights under the then-current policy, you will have the option to decline the new policy and stop using our Website and/or services. By continuing to use our Website and/or services after the updated policy takes effect, it shall be deemed that you agree to the revised terms.
Please note that if we need to adapt this policy to comply with legal requirements, the new policy will take effect immediately or as required by law.
If you have any questions or suggestions regarding MultiBrain's Privacy Policy, please contact us at:
For your protection, please do not include sensitive information in your communications.